A good online trading company should be able to provide current up to date feedback from its customers showing customer service, supply and delivery.   Below are a small selection of the most recently received.  All this feedback has not been tampered with in anyway. 

I just wanted to say how impressed I was with my purchase of rugs from simplyrugs.net.  Having placed my order online on Sunday, I received the order on Tuesday and am absolutely delighted with them. 
I was trying to replace a rug that had seen better days, but having searched all the shops in my area I was unable to find what I wanted and so decided to go online and have a look. I found exactly what I was looking for at simply rugs and can't believe how quickly it arrived.  Good service, good quality and all at a reasonable price is difficult to find these days. Keep up the good work and thank you again.

 
Thank you Lynne. I was in two minds this morning about ordering today but because of your kind & helpful service I was more than happy to place the order. I will deffiantly be using simplyrugs.net again & will recommend to my family & friends. Please forward this email on to your manager as you should be highly commended.
 
I received the rugs yesterday, they're just wonderful! Soooo soft : ) My children went crazy, rolling around on the floor and I don't think that anyone will sit in the sofa anymore ; ) A very big thank you to simply rugs for everything!
 
The rug has just arrrived, so of course I've opened it in the office - wow. It's absolutely perfect. I was worrying over the weekend, would it be too orangey, too light, too whatever. It couldn't be better - your photos were spot on. I'm absolutely thrilled.
 
I received my rugs this morning .Just had a new black and white kitchen fitted and they look lovely on the black ceramic tiled floor and do not slip.Would recommend them.They also work on top of carpet as well;
 
Hi Lynn, just a quick word to say i received my rug and wow! its the perfect match and looks stunning, price fantastic value and il definetly use simply rugs in the future, great service too! Thanks.
 
What an amazing efficient service.  I took delivery of the rug at approx 8am today  and it is now lying in its designated position.  I am delighted with the quality and the design of the rug and your on web photograph was so accurate.  The quality is excellent for the price. Thank you very much to all concerned for such a hassle free and efficient transaction.
 
Love the rug! Much better than I thought, my parents have a real silk rug and I thought that this could be a poor imitation, but its great and a bargain too! Many thanks to simply rugs for your help with extra piccies too
 
I would like to thank you for a good service.I have received my rugs today and I'm really pleased with them. I shall recommend simply rugs to my friends and family.and if i need a rug again i know were to look first. thank you. well done.
 
We received our salmon pink rug to-day, and are so impressed we have ordered another Again many thanks for your impressive product and the promptness of delivery.I will thoroughly recommend simply rugs to our dog club and anyone else who need rugs
 
Wow, Wow and Wow!!!! Received my rug to-day and it is everything and more that I wanted. First class service and delivery with a smile too.Thank you so much.
 
I hope you don't mind me emailing you ...I just wanted to say many thanks on the speedy delivery of the item I purchased from you and the email messages I recieved on the update of my order...what a credit simply rugs are to online shoppers...once again many thanks
 
Just wanted to let you know the rug arrived on Saturday.... rug looks great...very happy!! Thank you again for thinking of me
 
 Order recieved and many thanks for your promp efficient service.
 
Thanks ever so much for remembering me. You are a star!  I'll definitely be looking at simply rugs again should we need a rug or will direct my friends to you. Thank you very much! from a very Happy Smiley Me!!!
 
I just wanted to drop you a line to say a big thank you. The rug arrived and is perfect. The whole ordering and delivery process was fantastic and your personal attention an added bonus. Thank you very much. I shall certainly use you again and recommend you to others
 
just to say thank you for my rugs that i ordered from yourselves. they arrived this morning which was brilliant as it was the bank holiday. really pleased with both rugs excellent quality.
 
thanks for prompt service. rug received almost exactly 24 hours after order placed, and even nicer than picture on your web site. well done simply rugs!
 
Thank you so much for the rugs that were delivered yesterday.  I am absolutely delighted with them.
 
We are delighted with the quality of the rugs and the price we paid and would not hesitate to use simplyrugs when we want further items.  You were extremely pleasant and helpful when we rang to chase the order and also for your efforts in tracking our order with the courier. 

• Many thanks for your help & fantastic customer service.  I just wish all companies were as efficient. You may want to pass this email to your manager......I will certainly return to Simply Rugs when we need more.
  
• Thank you very much for such an excellent service!. You went that extra mile to locate two brown karma rugs,of which I am very pleased with. They even arrived in time for christmas!.I will definitly use simply rugs again, and have recomended you to all my friends.10 out of 10 for a brilliant service.
  
• Thats fantastic, Wednesday would be great. Thankyou ever so much for being so accomodating.  Best customer service I've ever received.
  
• Rug received yesterday with many thanks.  Excellent customer service, really pleased.  Would not hesitate to recommend you.
  
• Just to say that the rug arrived yesterday, and I am over the moon with it's quality and of course price, I am happily recommending simplyrugs.net to all my friends, fantastic. A big thank you.
  
• Just a quick note to say thanks very much for my beautiful rug!!!
  Great service from you -  Everyone comments on it when they visit!!!
  
• I just wanted to say thankyou for your prompt reply to my email and phone  call and to say the rug arrived just as you said it would ,it looks lovely in our room .I was so impressed with the service I recieved Iwill be happy to recommed your company to family and friends.
  
• Just received the rug which would like to thank you, once more, for this excellent and smooth co-operation. We will do same in the near future.
  
• The rugs arrived today about 1pm..fantastic service..and they are great..I love them..I'm busy trying to rearrange my flat so I can fit in more rugs..thank you ever so much for a right royal service..............
  
• Just writing to say how impressed we are with the black harlequin clip rug. It's really striking - just the antidote to all the "samey" styles out there. Arrived quickly, impressed by your service.
  
• Just a quick note to let you know that I am delighted with our new rug.  All that worrying and deliberation wasn’t necessary after all! This kind of purchase is always more difficult when buying from the internet because you’re not able to see the product, but your help in considering the swatches and advising on good colour matches, not to mention your friendly emails, made the whole process so much easier and more personal – thank you so much!
  
• The rugs have turned up safely this morning and look quite stunning. Many thanks for a very quick service.
  
• Just to let you know that the rug has just arrived and your other item is wonderful - the children in the Reception Class were thrilled! Thank you very much, it was really kind of you.
  
• Would just like to say how thrilled i am with my rug. Its very high quality. The delivery was super fast and very well packaged and i was kept informed and soon as i placed my order. THANKYOU VERY MUCH FOR EXCELLENT SERVICE.
  
• Cool....Rug arrived B4 email..how brill is that.It is very nice..I love it
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• Lynne - thanks for a great service and beautiful rugs, I'm sure I'll use you again.
• have received the rug today - love it thanks
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• I would like to say that it is a good chance to do business with you, you were great support and high quality service not usually I get it from websites often. (Customer in Saudi Arabia).
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• Lynne I received my gorgeous rug today and OHMYGOSH it's exquisite.  It's everything I'd hoped it would be.  It's even got FRINGE!!!! Thank you again for ALL your help and patience and kindness. (Customer in USA)
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• Just to say that I received my rugs yesterday and am very pleased with the rugs and speed of delivery.
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• The replacement rug has arrived and I'm really pleased with it. Its perfect.
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  Thanks for all the trouble you've gone to over the last week organising the swap.
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• Tape arrived Saturday morning – it’s brilliant and it really works! Thank you so much for your help and very efficient service
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• They have just arrived safely. I’m very pleased with them. Most impressed by the speed, efficiency and value of your service. Most other companies quoted 2-3 weeks delivery and were charging more
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• I received my order today at 5.00 pm containing 2 rugs!! Thank you for all your help, trust and professionalism and I will definitely do business with you again.
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• Thanks Lynne,rug has arrived safely and is lovely. Thanks again for all your help.
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• I thought I'd let you know that my rugs are really fantastic in both looks and value. Thank-you for sorting an alternative for me and for a speedy delivery.
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• I am delighted with the replacement which is perfect for my needs, good quality and excellent value.
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• I would like to thank you for all your help and assitance in progressing this. In particular the friendly and efficient manner in wheich everythig was done. A credit to the company.
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• Thank you for a super fast delivery and two beautiful rugs
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• Looks fantastic SO THICK our kitten loves sleeping in it, had to buy an anti-slip mat so that I could stop rug surfin not very good at it -  poor balance!
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• Order for the two rugs has just arrived. They are just what we need and will be first class in the hallway of these Flats. Thank you for your very prompt assistance
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• I received the rug yesterday.  Many thanks – its great – its big!!!!
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• It arrived today "thank you".......I think that it looks great.
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• It is a very good rug and good service, i have had alot of people admire my rug, and i have told them who i have got it from and how quick i recieved it
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• We bought a Kalahari Dune rug size 150 x 240  and are delighted with the rug and with the help your salesperson gave us.(A very satisfied customer with a happy wife!)
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• Just rememberd that i never emailed you to say that the rug arrived ok.Its perfect thanks for all your help.I will know where to come the next time i need a new rug,and will be recemending you to all my faimily and friends
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• Laya Mirage rug received yesterday. It is, as described, absolutely gorgeous.
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• It has arrived! It came by car at quarter to seven this evening. What can I say... it is gorgeous! Sad that we are we can't wait to sit, shoes off, watching tv when kids are in bed! Thanks for all your help simply rugs, you have been fab
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• I'm completely in love with that rug and have you to thank.....thank you SO MUCH for all your help again!!!
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